The impaired individual calls 1-800-44R-BLOC (1-800-447-2562) to mark-off RedBlock.
The call is handled by the Union Crew Dispatcher at Crew Management Services in CNOC. This is a SINGLE, UNRECORDED phone line.
The ORB trained dispatcher calls ORB Labor Coordinators, who are on call 24/7.
CMS will mark T&E or OBS employees off as a non-paid excused absence. For all other crafts, the ORB coordinator will contact an ORB union-approved manager to make the entry on the time card and back fill the job if necessary.
A peer member within the employee’s work community is contacted to follow-up with the employee.
A peer member contacts the employee and offers support and help.